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LEARNING OUTCOMES

On completion of the lesson, students will be able to
 Describe nonverbal communication

 Define the concept of nonverbal communication
 Recall the various uses of nonverbal communication

 Categorize nonverbal communication

KEYWORDS

Nonverbal communication, Four Categories, Multifunctional, Albert Mehrabian‟s 7-38-55%
communication rule, Kinesics

SHORT ANSWER QUESTIONS

1. What, according to G. W. Porter, are the four broad categories of nonverbal communication?
2. What are the various uses of nonverbal communication?
3. Expand the acronym „SOFTEN‟ in the context of body language.

4. What are the various types of body language?
5. Why is it said that nonverbal communication is multifunctional in nature?

LONG ANSWER QUESTIONS

1. Discuss the role of nonverbal communication in day-to-day life.
2. Nonverbal communication is both powerful and indispensable in communication. Justify.

FURTHER READING

1. Joseph A. DeVito, the Nonverbal Communication Workbook. Waveland Press. Inc., Illinois,

1989.
2. Mark L. Knapp, Judith A. Hall and Terrence G. Horgan, Nonverbal Communication in Human
Interaction, e-book.

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