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each person, and at the end of the day you can‟t decide between a nice young lady

named Vineetha and a nice young gentleman named Varun. Vineetha has impressed you
to the point that you feel she‟s almost over qualified for the position. She arrived
15minutes early for the interview, was dressed professionally, has three years‟ experience

as a receptionist, and was extremely personable. She has three visible tattoos—one
above her chest area, one on her ankle, and one on her arm. Varun has an impressive
résumé (but not much experience), a good work ethic, and answered most of the

questions satisfactorily. Varun has no visible tattoos and could be trained to fill this
position. Using this story and what you‟ve learned from this module about physical
appearance, what would you do? Would you hire Vineetha or Varun?

FURTHER READING

1. David Matsumoto, Hyisung C. Hwang, and Mark G. Frank, Editors-in-Chief. APA Handbook
of Nonverbal Communication. American Psychological Association, Washington, DC, 2016.

2. Henry H. Calero, The Power of Nonverbal Communication: How You Act Is More Important
Than What You Say (First edition), Silver Lake Publishing, Los Angeles, 2005.

Link for further reading
1. https://ifioque.com/nonverbal-communication/personal_appearance
2.

https://socialsci.libretexts.org/Courses/Butte_College/Exploring_Intercultural_Communication_(
Grothe)/05%3A_Nonverbal_Processes_in_Intercultural_Communication/5.02%3A_Types_of_N

onverbal_Communication

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