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 Always sit with your shoulders back and your chin up.
 Make eye contact with the interviewer for a few seconds at a time.

 Do relax and lean forward a little toward the interviewer so you appear interested
and engaged.
 Don't lean back. You will look too casual and relaxed.

 Keep your feet on the floor and your back against the lower back of the chair.
 Make natural gestures that are not distracting.

 Use natural, conversational intonation without going up or down too unnaturally.

3.7.2. ESSENTIAL NONVERBAL COMMUNICATION SKILLS

Paying attention: The ability to pay attention is a crucial one that can help you learn

faster and communicate more effectively with others.

Non-verbal cues: When you practise, it becomes easier to pick up on both subtle and obvious
nonverbal communication, both purposeful and unintended. As people’s postures, motions,

body language, facial expressions, and eye contact vary, pay attention to all of them.

Interpreting non-verbal cues: You can learn to analyse nonverbal signs to become a

better communicator once you can spot them more easily and accurately. If you notice someone
speaking quietly with slouched shoulders or crossed arms, it could be an indication that they are
worried or apprehensive. Smile and maintain a warm and open body posture when responding

empathetically.

Using non-verbal cues: It is also crucial to improve your own usage of nonverbal cues in the
workplace to support your professional skills and control any unproductive or unprofessional

communication.

Some body language and interpretation:

Body Language Type Interpretation

Posture When a person’s shoulders are back and spine is straight, it indicates

that they are engaged, listening, and open to the ideas or information
you are presenting. They may be nervous, anxious, or angry if they

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